The security of your account is a key priority for us. Our system performs complex and continuous security checks, identifying and addressing any suspicious activities or unauthorized access attempts promptly. 


Here are some of the measures we have in place to help keep you safe.

Customisable security features – You can choose to keep certain features of your Moneybase card switched off until you need them, to mitigate the risk of fraud. This includes disabling swipe, online payments and contactless. You may also disable ATM withdrawals. 

Facial recognition – With Moneybase mobile app, you have the option to log into your account using Apple Face ID and face authentication on Android. This is recommended to help keep your account safe and secure.

Disposable virtual cards – In addition to physical cards, you can add virtual cards to your account and delete it after every use. These cards can be used just once for online payments, you can then delete it and generate a new card, this makes it impossible for a card to be used more than once. 

Anti-fraud systems – We use real-time monitoring and alerts to stop any fraudulent activity, allowing us to act fast even if your account was compromised. 

3D Secure2.2 – With 3DS, when you make ecommerce payments you will receive a mobile push notification that will allow you to approve or reject a payment will only be approved once you click on it in app. 

Alerts – We send you New device login alerts, new bank transfer alerts, new card transaction alerts via push notification and email. We only allow one device per user.

PCI Certified – Our environment is PCI certified and fully encrypted.

However it remains important for users to always remain vigilant in order to keep safe, always use common sense.