CCTrader

If your card payment shows as pending, this means that the merchant is still in the process to claim this payment for settlement. This is normal for card pa...

Your card payment can be declined for a number of reasons. The Moneybase app will show the reason for decline on the dashboard. If you are using your ca...

If you have received a push notification regarding a payment or found a payment on your statement that you do not recognise, it is advisable to freeze your ...

As a first step, you should contact the merchant and request cancellation of the duplicate transaction. Also note that if the transaction is showing as ...

At Moneybase, we prioritize the security of your transactions. To ensure your online purchases are safe, we use Mastercard's 3D Secure authentication, I...

Kindly check your card settings to ensure your card is not frozen (in which case you can unfreeze it), or that you have not disabled the ability to make onl...