Payments

Help with Moneybase Payments

What saving tools do you offer?
We are now offering UBS Money Market funds completely free of any trading fees. We also offer direct access to treasury bills.
Wed, 17 Jul, 2024 at 2:27 PM
Is it possible to have more than one bank account linked to my Moneybase account?
When opening your account, you will be asked to input the bank details for the account you will fund your account through. You may add as many additional ...
Wed, 17 Jul, 2024 at 2:27 PM
Where can I download my contract note
Your contract note is sent to you by email once a transaction is completed.
Wed, 17 Jul, 2024 at 2:27 PM
How do I reset my password?
You can request a new passcode by clicking on the ‘Reset passcode’ button in the login screen. You will be able to reset the passcode securely easily by f...
Wed, 17 Jul, 2024 at 2:27 PM
How can I download/print a copy of my statement?
To access your statement at any time, simply log in to the platform, click on the reporting section and follow on screen instructions. Reporting s...
Wed, 17 Jul, 2024 at 2:27 PM
How can I unlock my account if I enter the passcode or username incorrectly?
You can send a ticket on our support portal, contact us via live chat or call on +356 25 688 688
Wed, 17 Jul, 2024 at 2:27 PM
Funding account
One of the easiest and cost effective ways to fund your account is via Bank transfer. You can send money directly to your Moneybase Iban. Login to the Mon...
Wed, 17 Jul, 2024 at 2:27 PM
Can I purchase an instrument that trades in another currency?
If you dont have funds in the instrument currency, you may settle using the currencies available and the system will convert the equivalent in the availab...
Wed, 17 Jul, 2024 at 2:27 PM
Support hours
Our online support team phone, email and chat support is open Monday to Friday between 08:00 - 22:00 and on Saturday and Sunday between 08:30 - 20:00 ...
Wed, 17 Jul, 2024 at 2:27 PM
Pricing
You can find all information about pricing here  Select a Moneybase plan with clear and transparent pricing
Wed, 17 Jul, 2024 at 2:27 PM