Verifying your Identity

How do I verify my identity?
To verify your identity with Moneybase simply open the app and begin the registration process.  You will need one of these valid documents to complete t...
Tue, 26 Nov, 2024 at 2:02 PM
Why do I need to verify my identity?
As part of our on-boarding process, we are required to verify your identity. This is also for us to comply with local laws. By doing so we will also be ...
Tue, 26 Nov, 2024 at 2:04 PM
I’m unable to verify my identity
Our priority is to promptly verify your identity and notify you once the process has been finalized. If you have uploaded an identification document and...
Tue, 26 Nov, 2024 at 2:07 PM
My Document has been rejected
In order to pass the verification process, your identity document must fulfil the following requirements:  it must be a supported identity document typ...
Tue, 26 Nov, 2024 at 2:08 PM
Identity verification issues
We assure you that we will promptly verify your identity and notify you via email and in-app notification once the process has been finalized. If you ha...
Tue, 26 Nov, 2024 at 2:08 PM
Proof of address
If you submit a document without a visible address as part of your identity verification, you will also be asked for a valid "proof of residence" ...
Tue, 26 Nov, 2024 at 2:10 PM