Verifying your Identity

What is the age limit?
You need to be at least 16 years of age to be able to create an account with Moneybase.  During the on-boarding process you will be asked for a valid id...
Tue, 19 Nov, 2024 at 3:14 PM
How do I verify my identity?
To verify your identity with Moneybase simply open the app and begin the registration process.  You will need one of these valid documents to qualify ...
Tue, 19 Nov, 2024 at 3:14 PM
Why do I need to verify my identity?
We need to verify your identity to comply with local laws and also protect you from identify theft where someone else could be opening an account without yo...
Tue, 19 Nov, 2024 at 3:15 PM
I’m unable to verify my identity
We assure you that we will promptly verify your identity and will promptly notify you via email and in-app notification once the process is finalized. I...
Fri, 15 Nov, 2024 at 5:44 PM
My Document has been rejected
In order to pass the verification process, your identity document must fulfil the following requirements:  It must be a supported identity document ...
Wed, 20 Nov, 2024 at 3:22 PM
Identity verification issues
We assure you that we will promptly verify your identity and will promptly notify you via email and in-app notification once the process is finalized. I...
Wed, 20 Nov, 2024 at 3:24 PM
Proof of address
If you use a document without a visible address to verify your identity, you will also be asked for a valid "proof of residence" document such as ...
Wed, 20 Nov, 2024 at 3:24 PM