General Questions
No, there is no limit on the value of money you may receive on your Moneybase account. From time to time, as a regulated financial institution, we may a...
Fri, 15 Nov, 2024 at 5:49 PM
A number of Moneybase features are free to use with our Starter plan which provide a great in-app experience with human customer support at no cost. We ...
Tue, 26 Nov, 2024 at 2:12 PM
If you accidentally forgot your passcode, you are able to reset this from the passcode screen of the Moneybase app. Simply follow the on-screen steps to get...
Tue, 26 Nov, 2024 at 2:12 PM
As a Moneybase customer, you can open an account in a number of major currencies. By default, each account has a Euro, US Dollar and the British Pound ...
Tue, 26 Nov, 2024 at 2:15 PM
We do not charge you to keep an account open that is not in use. We do not advise closing your Moneybase account, as this can take a while to set up a new o...
Fri, 15 Nov, 2024 at 5:46 PM
For assistance with any Moneybase-related queries, you can access our comprehensive articles section within the app by clicking on More, Support, FAQ. ...
Fri, 27 Dec, 2024 at 4:29 PM
We understand that personal circumstances may change with time. Therefore we may need to contact you from time to time to request updated documentation or s...
Mon, 6 Jan, 2025 at 10:48 AM
Access to your Moneybase account is protected by 2 Factor Authentication to help prevent identity theft as well as data loss. This means that, after enterin...
Tue, 14 Jan, 2025 at 3:05 PM