General Questions

Are there any deposit limits?
No, there is no limit on the value of money you may receive on your Moneybase account. From time to time, as a regulated financial institution, we may a...
Fri, 15 Nov, 2024 at 5:49 PM
What are the fees ?
A lot of the Moneybase features are free to use with our Starter plan which provide a great in-app experience with human customer support at no cost. We...
Tue, 19 Nov, 2024 at 3:24 PM
I forgot my passcode
If you accidentally forgot your passcode, you can reset this from the passcode screen of the Moneybase app. Simply follow the on-screen steps to get started...
Tue, 19 Nov, 2024 at 3:25 PM
What currencies can I open?
Our clients can open an account in any major currency they wish. By default we open 3 currency accounts, Euro, US Dollar and the British Pound (GBP). Other ...
Fri, 15 Nov, 2024 at 5:37 PM
I want to close my moneybase account
We do not charge you to keep an account open that is not in use. We do not advise closing your Moneybase account, as this can take a while to set up a new o...
Fri, 15 Nov, 2024 at 5:46 PM