FAQ

Frequently Asked Questions

Minimum deposit
There is no minimum initial deposit required when opening a Moneybase account. 
Wed, 17 Jul, 2024 at 2:27 PM
Transfer of investments to Moneybase
The process of transferring investments is fairly straightforward. If you would like to transfer investments to your account with Moneybase Invest, please...
Tue, 27 Aug, 2024 at 12:42 PM
Order Types
When you place an order according to market, your order will be executed according to the current market price.  When setting a limit for buying ...
Wed, 17 Jul, 2024 at 2:27 PM
What currencies can I open?
Our clients can open an account in any currency they wish. By default we open 3 currency accounts, Euro, US Dollar and the British Pound (GBP). Other curr...
Wed, 17 Jul, 2024 at 2:27 PM
How do I open an account?
You can download our Moneybase app directly from the Google Play or Apple Store. Our app is available for both Apple iPhones and Android.  Money...
Wed, 17 Jul, 2024 at 2:27 PM
Trading
As an online client, you are provided with access to a support desk and the trading desk via phone on +356 2568 8888, live chat and via email on support@mon...
Wed, 17 Jul, 2024 at 2:27 PM
Is my money secure?
Our platform uses the latest technology to ensure a secure experience. Calamatta Cuschieri is the largest financial services company in Malta. The com...
Wed, 17 Jul, 2024 at 2:27 PM
Certificated Holdings
In order to sell your certificated holdings, you have two options.  You can either just send us a copy of your MSE Statement. We will then add your holdings...
Wed, 17 Jul, 2024 at 2:27 PM
How do I fund my account?
To fund your account simply send a bank transfer to your IBAN that can be found in app. There are no charges for incoming transfers. Alternative...
Wed, 17 Jul, 2024 at 2:27 PM
How can I receive interest?
You can choose to receive interest directly into your Moneybase account with us or to another personal bank account of your choice.  Interest received...
Wed, 17 Jul, 2024 at 2:27 PM