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Payments
Sending Money
13
Transfer funds from my Moneybase account
Are SEPA transfers free of charge?
How can I obtain a proof of payment for a transfer I just made?
How do I add a beneficiary?
How do I edit bank beneficiary details?
View all 13
Receiving Money
10
How to transfer funds to Moneybase?
Is there a limit to how much money I can receive on my Moneybase account?
I am waiting for my transfer to arrive
Why has my card deposit to my moneybase account failed / pending?
Why did I receive less money than I was expecting?
View all 10
Transfers between Moneybase Users
3
Sending Money to other Moneybase Users
Why can't I send money to another Moneybase customer?
P2P Privacy Settings
Help with Bank Transfers
5
What is an IBAN?
Where can I find my Moneybase IBAN?
What is the Moneybase SWIFT code?
How can I verify my source of funds or source of wealth
How can I download an account statement for a specific currency?
Cross-Border Payments
6
What is a cross-border payment?
How can I send a cross-border payment?
How long does it take for a cross-border payment to be received?
Non-SEPA transfer fees
Which countries can I send a cross-border payment to?
View all 6
Help Desk Software
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